Frequently Asked Questions
Still have questions? Please check out the How it Works page or Contact Us and ask!
Still have questions? Please check out the How it Works page or Contact Us and ask!
Yes, we do provide that service on a case by case basis. We charge an additional fee for both pick-up and drop-off, but it can be handy when your destination is on the Seattle side of Puget Sound. Please inquire about this early, so we can let you know if we can accommodate your request.
No, we are not able to accommodate pick-ups or drop-offs at SeaTac Airport.
We typically do not accommodate one-way adventures but handle these inquiries on a case-by-case basis.
Our shop is located on Bainbridge Island, Washington.
Getting to Bainbridge Island is easy. If you’re coming from SeaTac Airport, you can take the Link light rail from Seatac Airport to the Pioneer Square Station and then walk to the Washington State Ferry terminal on the Seattle waterfront (Pier 52). You can also Uber or Taxi from the airport directly to the Seattle ferry terminal, which takes about 25 minutes.
The ferry leaves Seattle every 50 minutes or so and takes about 35 minutes to get to Bainbridge Island. Be sure to check the ferry schedule for the latest departure/arrival times.
We offer free pick up from the Bainbridge ferry terminal to our office, provided you have made a reservation for that service. Please be sure to let our Adventure Coordinators know if you need to get picked up from the terminal.
The only PacWesty location is on Bainbridge Island, WA.
Check out is at 12 pm on the first scheduled day of your trip, and the van is due to be checked back in between 9 am and 12 pm on the last scheduled day of your trip.
We can accommodate check-outs as early as 9 am for an additional fee of 25% of the daily rental rate for your van. We can also accommodate a late check in up to 4 pm for an additional fee of 25% of the daily rental rate for your van.
If you return later than 4 pm on the final day of your reservation, you will be charged the full rental rate for an additional day.
We provide general suggestions and work with you to create an outline that fits your travel objectives.
If you’re headed to the Olympic National Park, Kalaloch, Sol Duc, and Mora are the only federal campgrounds that accept reservations all year. However, numerous other campgrounds are operating on a first-come, first-served basis. During the busy season, it’s advisable to arrive a bit early and book your campsite, and then go explore. You can also explore Hipcamp and reserve privately owned campsites. Other destinations will require campground research, and you may be able to reserve campsites in advance.
No, none of the vans in our fleet have toilets.
Many of the vans in our fleet have pop-tops, but some of our vans do not. Please contact our Adventure Coordinators to check the specific features of the vans we have available.
Weekenders do not have a built-in sink, or stovetop, and therefore have more interior space.
Full Campers have built-in cabinetry, a sink, and a stovetop.
Please read more about these features on the Pleasure Units page.
Burt and Hazel both have awesome Subaru engines and are full campers. They also have Fiamma Awnings, and roof racks included in their rate.
Not only is the eTofino the first of its kind electric camper van in the US, it also includes luxurious features such as the induction cooktop, two spacious sleeping areas, a refrigerator, a Fiamma awning and more – all included in the rate!
Our Westfalia vans do not have refrigerators, but we pack coolers in the vans as part of the gear included on the inventory list.
The eTofino does have a small built-in refrigerator, as well as all of the gear included on the inventory list.
Yes, we have one dog-friendly van (Ernie). There’s an additional cleaning fee for rentals with pets.
Burt and Hazel both have awesome Subaru engines and are full campers. They also have Fiamma Awnings, roof racks, and a ladder included in their rate.
Yes, please check out the Repair page to learn more.
Yes, please check out the PacWesty Logisitcs website to learn more.
Yes, please check out the EV Works website to learn more.
There are currently 6 vans in our rental fleet – 5 Westfalias and one electric adventure camper.
Yes, 4 of our vans have automatic transmissions. Substitutions do occur, so someone in your party should be able to drive a manual transmission.
LuLu is our Support Washington National Parks Van. We’ve adorned this van with Washington National Park posters and donate $10 of every rental night to Washington’s National Park Fund. Please read more about LuLu here: https://pacwesty-palmsprings.com/support-our-parks/
No, you must purchase rental insurance through our reservation partner Outdoorsy. There are a couple of options to choose from and we’d be delighted to help you decide what you need. Outdoorsy coverage is provided though Liberty Mutual and a standard deductible of $1,000 applies. We apply no mark-up to this service.
Before you head out for your trip, we ensure that you’re covered with both Insurance and Roadside Assistance. We require a AAA Premium Membership for our Westfalias and AAA Premier + RV membership for our eTofino.
Our operating area is generally limited to 500 miles from our shop. This gets you to: the California-Oregon border (to the South), Boise (to the Southeast), Missoula (to the East), and the top of Vancouver Island (to the North). Wow! If you’re planning a longer trip please give us a call and we’ll work to come up with a plan.
An annual pass that allows access to State Lands including: Washington State Parks; Washington Department of Natural Resource lands (state forests, natural resource conservation areas (NRCAs), natural area preserve (NAP); and Washington Department of Fish and Wildlife lands (state wildlife areas).
An annual pass covers entrance fees at national parks and national wildlife refuges as well as standard amenity fees (day use fees) at national forests and grasslands, and at lands managed by the Bureau of Land Management, Bureau of Reclamation and U.S. Army Corps of Engineers.
An annual pass that allows access to Federal Forest Lands in Washington and Oregon.
An annual pass that grants unlimited entry for one year to Mount Rainier National Park applicable to owner and passengers in the same car. An alternative option would be to purchase the America The Beautiful Pass and receive allowance into all national parks and federally regulated areas.
An annual pass that grants unlimited entry for one year to Olympic National Park applicable to owner and passengers in the same car. An alternative option would be to purchase the America The Beautiful Pass and receive allowance into all national parks and federally regulated areas.